Meet The Team

Heather Hopkins-Slechta

Heather Hopkins-Slechta

Executive Director

Heather Hopkins-Slechta, one of the original staff hired by Full Access in 2002, is the Executive Director of the new Support Service Brokerage, Full Access High Desert. After 13 great years with Full Access, she is looking forward to the opportunity for the growth of services focusing on the High Desert region. As a member of the ‘sandwich generation’ it is very important to Heather, both personally and professionally, that services are available to support individuals to stay in their own homes or their family homes. She is a strong proponent of self directed services and advocates these services continue to abide by the original philosophy that created the brokerage system. Heather received her degree in psychology from the University of Oregon and has been working in social services since 1992. She has participated on several state and local advisory committees, as well as planning committees for state wide conferences, related to services for individuals with intellectual and developmental disabilities. After spending several years in the Willamette Valley, Heather moved her three generation household to Bend in 2013. She and her family very much enjoy the area and the outdoor recreation the Central Oregon and the High Desert has to offer.

Francie Sullivan

Francie Sullivan

Finance/Benefits Manager

New beginnings and new adventures were on the horizon for Francie when she made the move from the Full Access Eugene office, where she began in 2002, to Full Access High Desert Bend in 2016. Francie has always loved the Bend area and knew one day she would embrace the opportunity to make it her home. "Goodbye Eugene rain and hello Bend sunshine!". Having grown up, attended college and raised a family in Eugene, she is a tried and true Duck fan, especially in the winning football seasons! Francie has children that she adores and is delighted her youngest child made the move to Bend with her. Francie also has some amazing lifelong friends that bring happiness to her life and she looks forward to their next adventure, whether that is traveling, camping, treasure shopping or just enjoying a nice visit in her own backyard. Ah, good to be home...

Heidi Strayer

Heidi Strayer

Office Manager

Heidi and her husband are originally from Denver, Colorado. They moved to Bend in 1978 after taking a vacation to the Oregon Coast. Eventually, when her two sons were in school, she went to work full time and took administrative classes and COCC. After working for a real estate development company, a construction company, billing for a cellular provider, and in human resources for a large tire distributor, she sought work in an environment that would help improve the quality of people's lives. She is excited to be a part of the Full Access High Desert team with its culture of caring. She adores her tabby cat Dimitri and in her spare time enjoys mountain biking, backpacking, and snowshoeing in beautiful Central Oregon.

Lisa Laing

Lisa Laing

Data Entry Specialist

Lisa has worked for Full Access High Desert since 2009. She grew up in Portland and attended Western Business College in downtown Portland. In 2004, she ventured out of the Portland area to start fresh in Bend. Lisa loves living in Bend. She loves the weather and how it’s stormy one minute and then sunny the next…that’s Bend for you! Lisa has a cat named Callie that keeps her company at home. She is very close to her family and spends a lot of time with them. In her spare time she enjoys baking, watching reality TV, playing on the computer and playing cards. Lisa also likes to travel to the beach as much as possible. She enjoys being a part of the Full Access High Desert team.

Diane Landers

Diane Landers

Administrative Assistant

Diane joined Full Access High Desert in September 2016 as Office Support staff. She has lived in Bend since 2000, via California, Arizona and Texas. Diane studied Elementary Education in college. Her Bend background has mainly been as an accounting assistance and customer service. Diane desired to be part of a human advocacy team which led her to Full Access High Desert. Diane and her husband enjoy the Oregon Coast and are college sports enthusiasts. However, her number one passion is being a grandmother...to six beautiful grandchildren.

Aura Carr

Aura Carr

Projects Coordinator

Aura has worked within the field of Developmental Disabilities since 2003. First she entered the field as a direct support worker and then was hired as a Personal Agent in 2004. In 2008 she completed her BS in Liberal Studies and shortly thereafter went to work for Creative Supports in Medford. There she began specializing more with individuals on the Autism Spectrum and Asperger's Syndrome. In 2011, Aura returned to Full Access High Desert as a Personal Agent and then took on the role as Project Coordinator in 2014. Aura loves to get outdoors with her two kids, enjoys skiing, hiking and sewing when the weather outside is too gloomy.

Mia Shapiro

Mia Shapiro

Program Manager

Mia moved to Central Oregon after graduating from Eastern Oregon University with a Bachelor’s in Anthropology Sociology. After moving to Madras and working for Confederated Tribes of Warm Springs doing Child Protective Services, she applied for and started working at Full Access High Desert in 2004. While working at Full Access High Desert she got her Master’s in Social Work in 2010 from Portland State University. She has also done practicum work in mental health treatment both inpatient and outpatient, and positive behavioral support plans. As a professional in the field, Mia’s commitment is to maintain the person centered philosophy and unique service delivery that Full Access High Desert has always provided. When she is not working Mia enjoys spending time with her dynamic and brilliant children, walking, anything related to playing in water, and creating beauty in a variety of mediums. Her favorite part of both life and work is hearing the stories of others, and learning deeply from the people around her.

John Livingston

John Livingston

Lead Personal Agent

John was born in Miami, Florida and earned his degree from Florida State University in 1996. John has lived in Bend since 2000, most recently working with homeless families. He is one of the founding members of Project Connect in Central Oregon. John came on board with Full Access High Desert in 2012. When not at work, John enjoys riding his bike or generally playing in the mountains around Bend. He is a father of two and also enjoys finding interesting things to cook with his kids.

Julie Rychard

Julie Rychard

Personal Agent

Julie moved to Central Oregon in 1995 after living in parts of California and Arizona. She joined the team of Full Access in 2002 after having spent the previous 5 years at the Opportunity Foundation of Central Oregon supporting individuals in group home settings. Julie has worked in the field of developmental disabilities for 20+ years and absolutely enjoys the opportunities to help people gain confidence about their self value. To balance out the job, Julie enjoys spending time with family, reading, traveling and gardening.

Neta Alon-Bruce

Neta Alon-Bruce

Personal Agent

Neta was born in a small community in Israel. She served in the Israeli Air-Force as a Youth Worker and graduated from University with a BA in Behavioral Sciences. At the age of 26 she moved with her husband to England, where she worked as a caregiver and case worker in a community group home. Following that, she qualified as a teacher and taught in both Elementary and High school. After moving to the North East of England, Neta pursued a career as a Family Support Worker. In 2008, Neta, her husband and two young children made the biggest move yet - to Bend, Oregon. The all felt so welcomed and loved Central Oregon and the outdoor lifestyle so much that they decided to stay. Neta joined Full Access High Desert in 2009. When she is not working, Neta loves to spend time with her family, exploring everything Oregon has to offer.

Sarah Moore

Sarah Moore

Personal Agent

Sarah joined the Full Access High Desert team in May 2012. She serves the people in Crook County where she has an office. Sarah enjoys the people she works with and gets great satisfaction from helping her clients find the life, and the work that makes them happy. Central Oregon is a beautiful place and Sarah always encourages her clients to get out and enjoy the outdoors.

Katie King

Katie King

Personal Agent

Katie has lived in Bend since she was a year old. This equals a long time! After years of working in music stores ("make your own music" stores) she worked in a titanium foundry making parts for aircraft, the medical industry, and even the space shuttle! In 2005, Katie took 6 months off to travel around New Zealand and Australia, fulfilling a long-planned dream. She later attended the University of Oregon and graduated in 2008 with her B.S. in Psychology. In 2010, Katie was accepted into Portland State University's Masters of Social Work program. She also started working for Telecare as a Personal Service Coordinator, helping those with severe and persistent mental illness find their path to more independent living. Shortly after graduating with her MSW, Katie joined Full Access High Desert. She enjoys being with her "fur baby", Sydney Superdog, camping, fishing, letterboxing, music, movies and reading.

Zabrina Childers

Zabrina Childers

Personal Agent

Zabrina and her family moved from Southern California to Bend in 2001. She attended Oregon State University Cascades Campus for her undergraduate degree in Human Services. From there she obtained a graduate degree in psychology. Zabrina previously worked in the mental health field before joining Full Access High Desert in 2014. Zabrina enjoys spending time with her family and takes pleasure in raising her niece and nephew. She loves Bend: "It's the most dog friendly place I have ever been to!" Zabrina takes delight in nurturing her black lab Juneau and two rescue kittens, Dante and Jasmine. In her spare time, Zabrina likes to take part in community events such as the art walk and historical haunt, reading, and watching Korean dramas with subtitles. Zabrina is excited to be a part of the Full Access High Desert team and looks forward to the genuinely rewarding experience that serving individuals provides.

Judy Williams

Judy Williams

Personal Agent

Judy has lived in Oregon for over 25 years. She and her husband now live in Lakeview and love the small town atmosphere and surrounding geography. Judy has worked with individuals with Developmental Disabilities for over 30 years and began in the early 70's in the State Hospitals. She is a mother to six children and has twelve grandchildren. She looks forward to delivering services to individuals and their families in the Lake County area.

Jenelle Anderson

Jenelle Anderson

Personal Agent

Jenelle grew up in Central Oregon and received her Bachelors degree at Oregon State University in Liberal Studies and Sociology, followed by her Master of Adult Education. Passionate about helping people succeed and live full and self-determined lives, Jenelle worked as a direct support provider and adult education instructor. She has also worked as an office manager before joining the team. She lives with her husband, amazing rescue dog, cat and 5 chickens. She spends her free time caring for her animals, reading fiction and researching topics of interest. She also loves to cook, try new restaurants and take weekend trips to the coast, hot springs or visit the many beautiful areas around Oregon. She is excited to blend her education, experience and passion for serving others as a personal agent! 

Mary McClure

Mary McClure

Personal Agent

Mary is from the Southern Coast of Oregon. She graduated from Oregon State University with a BS in Anthropology and later obtained a MSW from Portland State University. Mary left Oregon in 1998 and lived in most of the Western states before moving back to Oregon to live in Bend in 2008. Mary and her husband, Michael have two sweet energetic children and a rambunctious dog. She enjoys reading, spending time outside and with family and friends. Mary has worked in social services for 13 years and hopes to have a long career supporting others as they help themselves.

Brenda Buchmueller

Brenda Buchmueller

Personal Agent

Brenda joined Full Access High Desert in January 2017. Brenda was born in Mountain View, California. She moved to Bend in June 2016 as her husband was relocating his business. Brenda attended San Jose State University and earned a BA in Behavioral Science. She has worked in the ID/DD field for 18 years most recently as a Service Coordinator at North Bay Regional Center. Brenda also worked as a Community Support Facilitator at Becoming Independent. She is happy to be on board at Full Access High Desert where she can continue to serve and support the community she has dedicated her life to. Brenda resides in Bend with her husband David, 2 teenage daughters Victoria and Alexis, and her Golden Retriever, Bailey. Brenda loves to travel, cook, and stay active.